Feedback from previous guests about their experience.
86%
liked the hotel and would stay again
Variety in dining
Amazing service
Insistence on check-in area
Long hold time
8.6/10
Great
Rooms
9.7
Location
7.7
Service
8.7
Dining
8.3
Guest reviews
8.6/10
based on 3 review
8.4
8.4/10based on 959 review
Bill
United Kingdom,
September
2023
8.0/10
My stay at the hotel was fantastic! The executive suite I stayed in was exceptional, modern, and clean. The service from the staff was amazing, with some minor inconveniences. The location was so relaxing, even though I had an issue being on hold for over 20 minutes. The dining experience had a lot of variety, but there was an issue with some raw fish. Overall, a great stay with some ups and downs.
Rooms
9.0
The executive suite I stayed in was exceptional, modern, and clean.
Service
8.0
The staff insisted for us to use another check-in area unnecessarily, even though we were at the front of the queue, but overall, they were so helpful and accommodating. Room service, dry cleaning, housekeeping, and the welcome drink were amazing. Super helpful staff!
Location
7.0
The hotel's location was so relaxing, but I had to wait on hold for over 20 minutes, which was a bit frustrating.
Dining
7.0
The dining had a lot of variety, but there was an issue with raw fish.
Facilities
9.0
The facilities provided were great, offering everything I needed during my stay.
Daniel
United Kingdom,
July
2023
9.0/10
The hotel offers exceptional, modern, and clean rooms; an amazing executive suite experience. The service was very accommodating and welcoming, although there was insistence on using another check-in area unnecessarily. The location was wonderfully relaxing, though there was a slight inconvenience of being on hold for over 20 minutes. The dining options provided a lot of variety, particularly the tapas selection. The facilities were top-notch.
Rooms
10.0
The executive suite was amazing, providing a truly exceptional, modern, and clean experience.
Service
9.0
The service was amazing, with very accommodating staff. There was a minor issue with unnecessary insistence on using a different check-in area.
Location
8.0
The location was so relaxing, offering a perfect escape from the hustle and bustle of the city.
Dining
9.0
The dining experience was fantastic with a lot of variety, especially enjoying the delicious tapas.
Facilities
9.0
The facilities were excellent, enhancing the overall stay experience.
Variety in dining
Insistence on check-in area
Susan
United Kingdom,
June
2023
9.0/10
The hotel was exceptional, modern, and clean with amazing service. The executive suite was amazing. The staff were so helpful and accommodating, although there was an unnecessary insistence on using another check-in area despite being at the front of the queue. The location was so relaxing, but there was a long wait time of over 20 minutes. The dining had a lot of variety including home-baked Alentejo bread.
Rooms
10.0
The rooms were exceptional, modern, and clean.
Service
9.0
The service was super helpful. The staff were amazing, especially in room service, dry cleaning, housekeeping, and with the welcome drink.
Location
8.0
The location was so relaxing.
Dining
9.0
The dining had a lot of variety, including home-baked Alentejo bread.